| The Department for Quality Control and Assurance is responsible for monitoring, controlling, analysing and improving quality in the field of road infrastructure. The Department’s activities include super-control of infrastructure works, monitoring the quality of ITS systems and infrastructure equipment, as well as quality control of data used for road asset management by “Putevi Srbije” LLC. Through the application of a process-based approach, risk analysis, statistical data processing and the preparation of expert reports, the Department supports the organisational units of “Putevi Srbije” LLC in decision-making, activity planning, process improvement and the optimisation of investments in road infrastructure. The Department has the personnel and expertise required for the efficient management of processes and data necessary to identify key quality requirements, monitor and assess the quality of works, systems and data, apply statistical tools and provide comprehensive support to management systems within the Company, with the aim of continuously improving quality standards. The Department’s approach is based on risk analysis: control activities are prioritised according to the assessed level of risk, while the analysis of collected data is used to identify areas for improvement and opportunities for further enhancement, on the basis of which periodic reports are prepared. |
The Department for Quality Control and Assurance is responsible for monitoring, analysing and improving quality in the field of road infrastructure, with the aim of ensuring reliable control of works, efficient use of technical data and support for decision-making within the road asset management system of “Putevi Srbije” LLC.
The Department’s work is based on a process approach, risk management, data analysis and continuous quality improvement. The Department provides expert support to the organisational units of “Putevi Srbije” LLC in planning, monitoring and assessing the quality of works, the performance of ITS systems and infrastructure equipment, as well as in controlling the quality of data used for road asset management.
In the field of infrastructure works, the Department performs super-control of key items and stages of road infrastructure construction, reconstruction, rehabilitation and maintenance. Activities include monitoring compliance with technical requirements, reviewing quality documentation, analysing test results, assessing identified non-conformities and proposing improvement measures.
Control testing is carried out in accordance with the principles of the SRPS ISO/IEC 17025 standard, in cooperation with the Pavement Structures Laboratory of the Faculty of Civil Engineering, University of Belgrade, which is equipped with state-of-the-art equipment. Joint teamwork with Faculty experts, combined with the experience and training of quality engineers, ensures confidence in the test results obtained, on the basis of which the work of contractors and their on-site laboratories is effectively controlled. Planned control testing is defined by the Department’s internal plan, with additional ad hoc inspections carried out whenever the quality of works needs to be verified at the request of the supervision service or the Employer’s representative, both during the execution of works and throughout the warranty period.
In the field of ITS systems and infrastructure equipment, the Department monitors the functionality, reliability and performance of systems and equipment on the road network, with particular emphasis on tunnels and other technically complex systems. Based on data on system operation, events, failures and availability, the Department prepares analyses and proposes measures to improve system functionality, safety and sustainability.
A specific area of the Department’s work relates to data quality control for road asset management purposes. The Department participates in verifying the completeness, accuracy, timeliness, consistency and traceability of data used in databases, registers, analyses, reports and decision-support tools. In this way, it contributes to more reliable activity planning, investment prioritisation and more efficient road infrastructure management.
The Department cooperates with other organisational units of “Putevi Srbije” LLC, professional institutions, laboratories, consultants and other stakeholders in order to provide an expert, objective and documented basis for quality improvement. Through periodic reports, analyses, recommendations and proposed measures, the Department contributes to the continuous improvement of the quality, reliability and efficiency of the road infrastructure management system.
Employees of the Department for Quality Control and Assurance maintain a high level of competence through continuous presence at key locations and ongoing professional development, with the aim of responding promptly to the Company’s specific requirements related to achieving and maintaining quality, both within infrastructure projects and in facilities and systems already in operation.
The Department for Quality Control and Assurance performs the following activities:
- performs super-control of the quality of works during the construction, reconstruction, rehabilitation and maintenance of road infrastructure;
- monitors compliance with technical, contractual and regulatory requirements relating to the quality of works, materials, products and completed work items;
- analyses the results of laboratory and field testing, technical records and quality reports;
- identifies deviations, non-conformities and risks that may affect the quality, functionality and durability of infrastructure;
- prepares expert findings, periodic reports, recommendations and proposed improvement measures;
- monitors the functionality, reliability and performance of ITS systems and infrastructure equipment, including systems in tunnel facilities;
- analyses data on system operation, failures, events, availability and performance trends;
- participates in quality control of data used for road asset management, including verification of data completeness, accuracy, timeliness, consistency and traceability;
- supports asset management processes, investment planning, prioritisation of activities and preparation of reports for decision-making purposes;
- cooperates with organisational units of “Putevi Srbije” LLC, laboratories, professional institutions, consultants and other stakeholders for the purpose of continuous quality improvement.
