| The basic task of the Department for the Maintenance of Control and Information Systems within the Sector for Traffic Control Information Systems is maintenance of computer and ITS equipment, systems and networks, processing and analyzing of data related to the maintenance of the information management system. |
In the era of digitization, automation and industrialization, PE “Roads of Serbia“ endeavours to follow trends in the field of information management systems.
The basic task of the Department for the Maintenance of Control and Information Systems within the Sector for Traffic Control Information Systems is maintenance of computer and ITS equipment, systems and networks, processing and analyzing of data related to the maintenance of the control and information system.
The Department for the Maintenance of CIS consists of two divisions:
- Division for the Development and Maintenance of Computer Equipment and Networks, and
- Division for the Maintenance of ITS Equipment
The tasks of the Division for the Development and Maintenance of Computer Equipment and Networks refer to:
- protection and maintenance of networks, computers, and computer equipment under the responsibility of the Enterprise
- providing support to work and business processes at all key locations from the IT environment and within the organizational units
- elimination of computer, computer and communication equipment and network failures within the Enterprise
- operations related to protection, security, and access control
- implementation of precautionary measures upon daily review of IT system operations
- procurement of IT equipment
- activities ensuring safety and security of IT operations - protection, control, and monitoring of IT systems, as well as all the activities regarding malicious software (malware) that include their filtering and elimination
- provision of anti-virus user-endpoint and e-mail protection of the Enterprise’s IT systems within the competence of the Sector
- provision of backup data and copies of scanned documents and media for transferring and storing backup copies, ensuring the operation of Cloud mail and WEB servers
- communicational connection of the IT systems installed in the key facilities of the Enterprise aiming at their centralization-monitoring and control from the central location
- preventive control and activities for ensuring the timely performed work and business processes of the user.
- support in the operation of software tools and modules for the registry office operations and economic and financial business operations
provision of necessary IT equipment for improvement of the system, storing and protection of data from installed systems for traffic observation (database);
The tasks of the Division for the Maintenance of ITS Equipment comprise the following activities:
- maintenance of the traffic observation system – automatic traffic counters
- maintenance of road weather information systems
- maintenance of tunnel systems at the regional, surveillance and operation centers
- maintenance of variable message sign systems and
- maintenance of burglar alarm systems, video-surveillance systems and other ITS equipment
- constant monitoring and surveillance in the field and reporting on the operations of the systems
- maintenance and monitoring of general condition of gantries – variable message signs, video surveillance systems, communication and power supply network and installations
- maintenance of communication infrastructure and video-surveillance systems under the competence of the Sector for TCIS on open road sections
- maintenance/servicing of ITS systems in tunnel complexes
- monitoring, protection, control and surveillance of access security to ICT resources of tunnel complex systems and tunnel operation centres.
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